Staff motivation Sustainable technology

Tailormade is always best: knowing what Gamification works for you and why

Gamification is key to ensuring sustainable hospitality behaviour change. Running a hospitality team is complex but trying to encourage staff and guests to avoid wasting whilst applying sustainable practices can be even tougher – but it doesn’t have to be. Introducing sustainable hospitality goals and encouraging your team to reach for the stars can add […]

Industry Reports Resource saving

How some firms thrive during recessions & how this can help create better hospitality outcomes

Dr Christopher Warren, founder of My Green Butler Tourism in crisis A crisis or recession should not automatically lead to a company’s fight for survival, it can be the spring board to a thriving business. While many hospitality firms take swift action to cut costs and, in many cases, offer discounting as defensive strategies to […]

Marketing sustainability Reputation management Resource saving Sustainability consumer trends

Fear of greenwashing should not stop your sustainability ‘work-in-progress’

7 Steps to communicate your sustainability practices without greenwashing Dr Christopher Warren We are, I am sure, all familiar with the term greenwashing (first coined by Jay Westerveld of Greenpeace in 1986 in frustration to hotel towel re-use initiatives), and its reporting by many journalists, including at length by Tom Robbins (2008)1. But has its […]

Carbon reduction Guest involvement Resource saving Sustainable technology

Hospitably firms save 12-30% energy through conserving behaviours: 2019 UNEP One Planet Programme report

Implementing conserving resource strategies is proving to be a sound approach to reducing carbon emissions and costs. The International Centre for Responsible Tourism – Australia has submitted its 2019 activity report to the One Planet initiative run by United Nations Environment Programme. The following summarises the report for 2019 highlighting several key successes and learnings. […]

Media

Tourism Declares Climate Emergency

Tourism Declares Climate Emergency is a global campaign encouraging responsible action to cut emissions. The following is my commitment to support this initiative as I think we all need to be more transparent and collaborative. Since 2007 I have measured our carbon footprint (Scope 1 & 2) (business & family), that has guided me to […]