World Travel Market 2022 proved that sustainability in tourism really does matter to consumers and employees. In fact, it clearly matters to all stakeholders and continues to be a priority for business owners regardless of size or location.
Gamification is key to ensuring sustainable hospitality behaviour change. Running a hospitality team is complex but trying to encourage staff and guests to avoid wasting whilst applying sustainable practices can be even tougher – but it doesn’t have to be. Introducing sustainable hospitality goals and encouraging your team to reach for the stars can add […]
Thursday night in Melbourne saw My Green Butler win the prestigious Banksia Foundation Award for Small Business. This was a significant moment in the start-up’s progress for two reasons. Firstly, because the Banksia Award is widely regarded as the leading global environmental sustainability award having run for 30 years; and secondly it signifies the judge’s […]
WISE Sustainability’s My Green Butler services helps you save money by reducing guests’ energy and water use. In small accommodation guests can use up to 90% of the resources, while in large hotels it can be 50% (the rest being public areas and restaurants). Resources can account for around 20% of a firm’s expenses and […]
Weather is the essential ingredient for a happy holiday, and a happy holiday makes a satisfied guest who will recommend you. So designing great itineraries that best suit the weather and guest type helps boost your business. The key is to match the activity with the right season, best time of day and in the […]
Are we relying on equipment (like fancy coffee machines) to create happy guests at the expense of ignoring their emotional needs? Guests are often searching for personalised experiences which help them de-stress or achieve personal goals. So as hosts we need to help guests achieve a deeper level of satisfaction beyond what amenities can do […]
Hear about sustainable tourism innovations generated through knowledge and participation with Christopher Warren from Crystal Creek Meadows and ICRT Australia.
My Green Butler was recently featured in Advancing towards a clear North magazine by UNWTO.
Guest use of resources represents a very important opportunity for reducing resource use and emissions as they can consume 40-50% of a hotel’s water and use high levels of energy (a/c, lights) 1/2, in self-contained accommodation they would account for almost all the resource use. In other words guest behaviour has a significant impact on energy and water consumption and may actually represent a key channel for tourism to reduce its footprint.