Guest involvement Sustainable technology

Guest experience design is essential to sustainable hospitality

The greenest hospitality businesses in the world won’t do anyone much good for long if they’re not making money. Talk of sustainability usually (and understandably) revolves around the environment, about waste and conservation. I have written about those topics and will do so again – but not here. This post is about economic sustainability, and […]

Resource saving

Beyond Mr and Mrs Average

Guest use of resources represents a very important opportunity for reducing resource use and emissions as they can consume 40-50% of a hotel’s water and use high levels of energy (a/c, lights) 1/2, in self-contained accommodation they would account for almost all the resource use. In other words guest behaviour has a significant impact on energy and water consumption and may actually represent a key channel for tourism to reduce its footprint.