If you own or manage a service industry company, then you will recognise that your staff and their performance is a critical component to deliver a competitive advantage and achieve sustainability outcomes. Staff who are loyal, diligent and keen to deliver your service are worth their weight in gold. They make the difference between a […]
Responsible tourism is more than minimising your impacts where you travel – it is also about extending the benefits of your trip into the wider community, improving the social, economic, and environmental wellbeing of where you visit. Responsible tourism matters because it helps communities, ecosystems, the tourist, and improves the lives of all involved. Additionally, […]
Gamification is key to ensuring sustainable hospitality behaviour change. Running a hospitality team is complex but trying to encourage staff and guests to avoid wasting whilst applying sustainable practices can be even tougher – but it doesn’t have to be. Introducing sustainable hospitality goals and encouraging your team to reach for the stars can add […]