It’s easy to get swept up in the promise of technology. It gives us something to fall back on. However much of a mess humanity makes, we can rest easy. Surely efficiency and innovation will save the day in the end, right? On their own, no. I believe in technology, but it is only as a force for good insofar as we choose to make it so.
There is a great deal of expectation that data can help deliver more sustainable hospitality, but is it relevant, is it fully used? Firms can be awash with data as they monitor food waste, reservations, energy, revenue and comfort levels, to name a few, but do managers and staff have time to study its implications?
Savings that are early ‘low hanging fruit’ hid the challenges on longer time savings Christopher Warren, Progamme Director, My Green Butler Tourist accommodation has three primary focus areas for resource management: design & technology, management practices and customer behaviour. Design & technology and management practices have been the primary area of activity with only low […]