Staff motivation Technology

For Outstanding Service & Sustainability Outcomes, Technology Should Be Designed to Motivate Humans Rather Than Replace Staff

If you own or manage a service industry company, then you will recognise that your staff and their performance is a critical component to deliver a competitive advantage and achieve sustainability outcomes. Staff who are loyal, diligent and keen to deliver your service are worth their weight in gold. They make the difference between a […]

Guest involvement Staff motivation Sustainable technology Technology

Designing Gamification for Responsible Tourism: Giving people a purpose

Responsible tourism is more than minimising your impacts where you travel – it is also about extending the benefits of your trip into the wider community, improving the social, economic, and environmental wellbeing of where you visit. Responsible tourism matters because it helps communities, ecosystems, the tourist, and improves the lives of all involved. Additionally, […]